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Frabill

Frabill

www.frabill.com
What is your customer experience with Frabill?

Frabill Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Frabill has 2.4 star rating based on 31 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Rest of the product is ok but what good is it without windows, Best lightweight anti tangle net around, Equipment is well built and in good quantities.
    Cons: Cant get through to customer service, Aerators stop working, Aerator stopped working after 2 uses.

  • Recent recommendations regarding this business are as follows: "Beware if buying Frabill products. It's a one way street, sell it and see you later, buye, buye! bu", "If another brand of fishing gear is available you may wish to consider another purchase. You may get better service and quality from another maker.", "Look at ALL aerated minnow buckets and read reviews before you purchase one", "I would like a new latch", "X".

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Media from reviews

Frabill - Faulty product
Frabill - Looking for latch for my frabil minnow bucketFrabill - AeratorFrabill - Handle bent and won't collapse all the wayFrabill - Handle bent and won't collapse all the wayFrabill - Handle bent and won't collapse all the way - Image 2Frabill - Fran I’ll bait station latch broke and can’t find anywhere to get replacement...
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Top Frabill Reviews

Positive Review

"TheNet malfunction"

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The lady is working on the issue she is very helpful . I am glad I galled for assistance. She was very knowledgeable about the product I'm looking for and went...

Critical Review

"Broken latch assembly on bait station"

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It's been over 3 weeks since I filed a complaint and tried to get through to Frabill C.S. Still no response and no offered resolution or offer of a replacement...

Show reviews that mention
aerator replacement bucket bait shanty parts customer service bait station service latch number
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Annie H Xmz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Marietta, Georgia

Broken areator

Updated by user Jun 03, 2025

Never heard from Frabill!!

Original review May 18, 2025

We want to talk with the company about a Frabill Aqua saltwater bucket with an aerator that quit working within three months of purchase. Cannot get in touch in any way.

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Brian W Odl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Broken latch assembly on bait station

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Updated by user May 29, 2025

I have not received any contact from Frabill. I have not had any type of resolution from Frabill or Pissedconsumer.

Original review May 14, 2025

It's been over 3 weeks since I filed a complaint and tried to get through to Frabill C.S. Still no response and no offered resolution or offer of a replacement part. It looks to me that Frabill has no interest in resolving any complaints or issues.

View full review
Cons:
  • No customer service or replacement of broken parts

Preferred solution: Replacement latch assembly

User's recommendation: Beware if buying Frabill products. It's a one way street, sell it and see you later, buye, buye! bu

Brian W Odl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Broken latch assembly on 13 qt. bait station

Updated by user May 14, 2025

Frabill has not provided any feedback. Have not been able to get thru to customer service by phone.

Their number does not work. Have tried e- mail and also no response.

There seems to be no way to get thru to them. Maybe they do that on purpose.

Updated by user Apr 30, 2025

After one week of trying to get some sort of resolution, I have not heard from Frabill or received any resolution.

Original review Apr 29, 2025
Bought the 13 qt. bait station.

Used it for six months and one of the two latch assembly that hold lid down broke. I have been trying to get a hold of Frabill customer service to get a replacement somehow. Tried their customer service phone number that is posted on their site and that number does not work. Tried sending a e-mail, that does not seem to work.

Filed a claim/complaint thru "pissed customer " and I have not gotten anywhere with that route either.

It shouldn't be this difficult to get a simple replacement part for anything Frabill sells. Their customer service is despicable to say the least.
View full review
Cons:
  • No readily available replacement parts for parts prone to failure or wearing out prematurely
  • Frabill is not customer friendly
  • No customer support

Preferred solution: A replacement latch assembly to replace my broken one.

User's recommendation: If another brand of fishing gear is available you may wish to consider another purchase. You may get better service and quality from another maker.

Harry S Ljz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Looking for latch for my frabil minnow bucket

Frabill - Looking for latch for my frabil minnow bucket

The latch broke. I would like a new one so it stays tight and keeps the minnows fresh. I really like the minnows bucket.

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Preferred solution: Deliver product or service ordered

User's recommendation: I would like a new latch

Urvi Hrq
map-marker Honolulu, Hawaii

My fishing net that I ordered on Amazon was delivered today damaged.

Sorry the issue isn't with Farball. I just wanted you to know that the fishing net I ordered on Amazon was delivered damaged. The box was not damaged but the net was bent.

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Anonymous
map-marker Green Bay, Wisconsin

Faulty product

Frabill - Faulty product

I bought this frabil aerator model number FRBAP 30 and I havent used it that much and the plug where you plug in the charger cord has fallen apart so the plug will not plug in anymore. Hopefully you will be able to do something about this. I dont know if it is a problem you see from other customers but it did hold up with very little use.

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Stephen Z Pvq

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Verified Reviewer

Missing strap??

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The call won't go through... I tried emailing a few days back and received no reply.

Yes, I checked the spam... As for calling, 'this number is no longer in service, no other information is available.'

I have a new 7013 Frabil ice tent. I purchased it a couple of years back, and now we have ice for fishing.

I opened the box, pulled out the tent, and popped it open. The stay rods have nothing to keep them in position in the inside wall and are S-shaped.

I believe this tent is missing Velcro straps, like my hunting tents have, to keep the stay rods straight and in position.

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Preferred solution: The straps

Jennika Xtw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Minneapolis, Minnesota

Magnum aerator failed first use

Updated by user Feb 01, 2025

They never answered my call

Original review Jan 31, 2025

I have bought 3 minnow buckets with aerators and 2 of them failed in less than 30 days. At the price I paid may not buy another.

Magnum failed on the first use in an Ice castle that was 65 degrees inside.

. The longevity of the aerators is a real problem that should concern you before you can't give them away !

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User's recommendation: Look at ALL aerated minnow buckets and read reviews before you purchase one

Chris N Exo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Love your older style mesh net and woulr like to buy one

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Looking for an old-style Frabill Big Kahuna net that has thick mesh and a flat bottom. You have them pictured on your website, but you send an 8440 net instead.

View full review
Loss:
$150
Pros:
  • Best lightweight anti tangle net around
Cons:
  • Snapped the ring but it was a very old net couple decades probably
  • Snapped the ring

Preferred solution: A frabill big kahuna with the flat bottom and old style mesh net.

Ronny Mlp
map-marker Woodlawn, Tennessee

Aerator pump

Received a 14 qt magnum bait station as a Fathers Day 2024 gift from my children. Used it for the first time this month January 2025.

I purchased an ac adapter for it so I couldnt keep bring bait home to use another day.

It ran 1day and burnt out the pump.

I would like the pump replaced as well as ac adapter. It is a Frabill adapter

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Anonymous
map-marker Green Bay, Wisconsin

Faulty product

I dont know how to think! Have no solid evidence that anything is actually going to happen.

I have to wait and see if anything is shipped in mail. Meanwhile I will not buy anymore Frabill products till l see if they stand behind there products

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Kaivon Wcv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Carmel, Indiana

Flip shanty parts

Cannot contact manufacturer for replacement parts for Frabill bro two man flip over ice shanty parts. The site send me to a credit card billing site for 45$ per month!

Damn nice customer service!

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User's recommendation: X

Juan G Ndd

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Verified Reviewer

Frabill pole replacement

Hi, I recently bought a Frabill 300HQ. I noticed that the poles inside got cracked. Is there a way I can get replacement poles?

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Loss:
$280

Preferred solution: Price reduction

Kaivon Wcv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Carmel, Indiana

Flip shanty parts

No credit card. Phone call not working

Number inop!

Need to contact Frabill bro flip over two man shanty parts.

View full review

User's recommendation: X

Damian M Ofp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Moline, Illinois

Cleaning and replacement

Hi I was wondering how am I supposed to clean my bucket after use and my other question is how do I replace the foam that is inside the bucket

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Chad J Jgb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hose keeps falling off aerator

I bought a Frabill Insulted bait bucket with the aerator in the lid. Ever since I first bought it the aerator hose continuously falls off whether the lid is open or closed.

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Preferred solution: I would be happy with a fix but am open to a replacement.

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